CAREERS

CAREERS2016-10-12T14:07:11+00:00

ONESHIELD DRAGON IMPLEMENTATION DEVELOPER

JOB DESCRIPTION

The OneShield Dragon Implementation Developer will develop application code as part of a team of developers and will be responsible for delivering best-in-class client solutions working with metadata based systems, object oriented programming techniques and relational databases. The candidate should have a passion for technology, an open mind, and a strong desire for continued education and professional development. This position requires strong business communication skills and the ability to apply software solutions to solve complex business operation issues internally and externally. The ideal candidate for this position will possess core strengths in translating business requirements to application behavior, implementing workflows and procedures, analyzing system logs for unit testing and debugging, and a thorough understanding of the testing and deployment processes. This position requires a willingness to travel.

WHAT IT TAKES

  • AAuthorization to Work in the US – No Sponsorship
  • Bachelor’s Degree or equivalent work experience
  • Minimum of 5 years of experience in a Quality Assurance role including: process definition, release management and monitoring, QA testing on web-based applications and defect tracking/reporting
  • Manual and Automated functional/regression test design and execution with emphasis in Policy Administration systems/applications
  • Design and development of test cases based upon system specifications documentation
  • Proven analytical/technical aptitude with excellent problem solving skills
  • Leadership experience in coaching, mentoring and knowledge transfer
  • Proven analytical/technical aptitude evidenced by 5 or more years of successful experience in quantitative role
  • Excellent communication, presentation and facilitation skills
  • Teamwork/collaborative style
  • Ability to work under tight deadlines and handle multiple/detail-oriented tasks
  • Ability to influence at all levels of the organization
  • Ability to travel to client sites
  • Property and Casualty license is a plus
  • Exposure to broad technical skills such as Object Oriented design, development and test skills with proven patterns knowledge and exceptional documentation skills
  • Experience in a modern programming language (Java or PL/SQL preferred)
  • Demonstrated experience with enterprise class relational databases, Oracle, SQL Server, Etc.
  • Expertise with multi-tier web applications
  • Knowledge of the insurance industry or prior implementation experience on an insurance related project
  • Exposure to OneShield Dragon, Guidewire, Duck Creek, StoneRiver, or similar system.
  • Implementing assigned work and defects in a number of Policy Administration Systems and other insurance applications
  • Providing thorough documentation and release notes on completed work
  • Attending stand-up meetings and scrums to report on progress and accurately track work and progress on a daily and weekly basis
  • Working closely with Business Analysts and QA testers to understand Business Requirements and client-specific processes
  • Working closely with internal team members to acquire more advanced application programming concepts
  • Review requirements and create technical designs and estimates
  • Participate in Internal and external Technical Design sessions
  • Communicate with business users and project teams including project managers
  • Triage Software Change Requests SCRs related to requirements, enhancements and defects related to clients’ sub-system daily
  • Quickly identify and address scope creep
  • Ensure technology consistency and integration with a client’s business strategies
  • Assist in prioritizing and implementing architectural improvements
  • Recommend alternative technical solutions, methodologies or strategies
  • Participate in proposal development efforts

INTERESTED IN IT?

Send us your resume at: CAREERS@INFORCETECHNOLOGIES.COM

SENIOR QUALITY ASSURANCE ANALYST

JOB DESCRIPTION

The Senior Quality Assurance Analyst is responsible for supporting the planning, design and execution of system testing on simple to complex implementations across multiple client engagements. This resource works with both business teams and technical teams to establish and implement quality assurance measures and testing standards for new applications, products, and/or enhancements to existing applications throughout their development/product lifecycles. Responsibilities will also include the preparation and delivery of reports, recommendations or alternatives that address existing and potential trouble areas in IT systems and projects across the organization.

WHAT IT TAKES

  • Authorization to Work in the US – No Sponsorship
  • Excellent analytical skills, problem solving skills and a relentless focus on driving innovation and finding new ways of improving both software and methodologies
  • Possess a detail-oriented approach with the ability to quickly leverage new concepts, business models and technologies
  • Ability to follow an agile or iterative software development methodology
  • Must be highly motivated and able to work independently or on a team to drive solutions with minimal supervision
  • Have a “can do” attitude, active listening skills, and an effective delivery of technology solutions
  • Ability to present ideas in a business-friendly and user-friendly language
  • Ability to effectively prioritize and execute tasks in a high-energy environment
  • Ability to work successfully with client team members and quickly assimilate into new environments
  • Bachelor of Science or Bachelor of Arts degree or equivalent experience
  • Create and execute detailed test plans and test cases to support new product development and enhancements; ensure successful test cycles by tracking and resolving simple to intermediate defects and issues with application developers (internal or external).
  • Work closely with developers to create test specifications/conditions and build test cases to rigorously test product functionality and investigate all potential product test failures.
  • Perform data analysis to support evaluation of system defects or to develop test scenarios; triage and troubleshoot complex user-reported system defects; assist in various system trouble shooting, balancing and correction efforts including analysis, verification and validation of issues and fixes.
  • Communicate test results to project teams (internal and external) in a clear and comprehensive manner to aid in resolution.
  • Assist in systems and business process support across multiple client engagements.
  • Coordinate activities including on-time delivery, testing, production moves and follow-up when necessary; work as technical support and liaison to designated IT personnel to provide testing, support and feedback on enhancement requests and regular updates/releases; adhere to release schedules.
  • Provide analytical support for critical corporate initiatives including business function support for system migrations and consolidations, significant business area process improvement projects and complex product installations.
  • Responsible for consulting with business areas and project managers for development of implementation strategies.
  • Demonstrate a high level of subject matter expertise in functional area supported to bridge business requirements and IT solutions; provide technical direction and ensure compliance with best practice solutions.
  • Practice knowledge transfer and foster change management to support organizational changes.
  • Continually focus on individual and team member development.

INTERESTED IN IT?

Send us your resume at: CAREERS@INFORCETECHNOLOGIES.COM

SENIOR BUSINESS ANALYST

JOB DESCRIPTION

The Senior Business Analyst facilitates business process improvement via the methodical investigation, analysis, review and documentation of functional business specifications. This resource manages the requirements development process through the elicitation, analysis, specification and verification of multiple levels of requirements from an end-to-end perspective and supports the ongoing management of the requirements. The Senior Business Analyst will also coordinate and manage the implementation and/or integration of products or new features for clients including client training.

WHAT IT TAKES

  • Authorization to Work in the US – No Sponsorship
  • Competent to work at the highest technical level of most phases of systems analysis
  • Minimum of 5 years of experience in a business analytics role including: process definition, management and monitoring, release management, web experience, database, XML, XSL and/or requirement definition
  • Proven analytical/technical aptitude evidenced by 5 or more years of successful experience in a quantitative role
  • Excellent verbal and written communication skills
  • Coaching, Mentoring and Teaching skills
  • Teamwork-focused/collaborative work style
  • Demonstrated ability to work successfully on large projects
  • EProblem solving skills evidenced by demonstrated results in past positions
  • Ability to work under tight deadlines and handle multiple/detail-oriented tasks
  • Ability to influence at all levels of the organization
  • Ability to travel to client sites (minimal)
  • Property and Casualty license is a plus
  • Bachelor’s degree in Computer Science, MIS or a related discipline – advanced degree preferred
  • Chartered Insurance Operations Professional (CIOP)
  • Master Insurance Business Analyst (MIBA)
  • Develop functional test plans and user acceptance test plans and scenarios.
  • Coordinate functional and user acceptance testing by executing the testing strategy, scheduling resources and tracking test performance.
  • Perform data analysis to support evaluation of system defects or to develop requirements for new functionality; triage and troubleshoot complex user-reported system defects; assist in various system trouble shooting and balancing and correction efforts including analysis, verification and validation of issues and fixes.
  • Conduct impact analysis of technology changes on business processes and existing technology.
  • Facilitate collaborative system and data design sessions with the user community, technical architecture resources and development resources.
  • Assist in the development of data models and interface design specifications.
  • Assist in systems and business process support across multiple client engagements.
  • Coordinate activities including on-time delivery, testing and production moves.
  • Work as a technical support and liaison to designated IT personnel to provide testing, support and feedback on enhancement requests and regular updates/releases; adhere to release schedules.
  • Provide analytical support for critical corporate initiatives including business function support for system migrations and consolidations, significant business area process improvement projects and complex product installations.
  • Demonstrate a high level of subject matter expertise in functional area to bridge business requirements and IT solutions; provide technical direction and ensure compliance with best practice solutions.
  • Practice knowledge transfer and foster change management as the organization changes and new skills are required, focusing on team/individual development to be a valued contributor.

INTERESTED IN IT?

Send us your resume at: CAREERS@INFORCETECHNOLOGIES.COM

SENIOR PROJECT MANAGER

JOB DESCRIPTION

The Senior Project Manager will plan and lead key projects from inception through deployment, providing day-to- day management and oversight of project resources, tasks, issues, timelines, cost and scope. This resource will act as a bridge between the business teams and the technical teams; effectively communicating with all project stakeholders. The position requires excellent business communication skills, analytical skills and research skills. Additionally, building and maintaining effective and successful working relationships both internally and externally is critical, as well as identifying and resolving business risks, issues and opportunities to drive performance. Responsibilities will also include providing key analytical support for gathering requirements, writing specifications, documenting business processes and participating in design discussions as needed.

WHAT IT TAKES

  • Authorization to Work in the US – No Sponsorship
  • A Bachelor’s Degree (BS) in Computer Science, Information Systems, Electrical Engineering or a related technical discipline – advanced degree preferred
  • P&C insurance experience with a minimum of 5+ years demonstrated project management experience leading clients and team members through large complex system implementations and integrations
  • Demonstrated experience in managing complex programs involving the application of professional concepts, methods and practices that cut across multiple professional disciplines
  • Prior technology consulting or professional services experience within the Insurance and Financial Services verticals required
  • Documented experience in the delivery of large scale Policy Administration, Claims, Billing and Document Management systems.
  • Advanced level of proficiency in Microsoft Project Server and PerformancePoint
  • Understanding of basic revenue models, P/L and cost-to-completion projections for planning and decision making
  • PMP preferred
  • Drive continuous enhancement to our consulting methodologies and best-practices.
  • Help oversee client engagements and ensure deliverables are met across the practice.
  • Assist with development and enhancements of internal tools and documentation including workflow and process documents as required.
  • Exhibit strong leadership characteristics and assist with professional development of colleagues within the practice.
  • Implement engagement reviews and quality assurance procedures in accordance with our methodologies to ensure profitable and successful execution of consulting engagements.
  • Support profitability, revenue, margins, bill rates and utilization goals within the practice.
  • Understand our pricing model and billing procedures.
  • Effectively communicate relevant project/practice information with internal and external team members.
  • Evoke creative and innovative thinking from team members while helping them to bring their ideas and career plans to fruition.
  • Help to determine new, creative ways to employ teams on projects and distribute responsibilities.
  • Pursue excellence in all aspects of business.
  • Minimizes our exposure and risk on projects.
  • Accountable for overall performance and delivery of defined scope(s) of work with strict adherence to customer satisfaction goals, quality standards for products and/or services, level of profitability attained, and other such criteria and measures as designated.
  • Serve as primary customer contact and manages overall company and customer relationships for defined scope(s) of work to ensure responsiveness to customer needs and effective professional conduct.
  • Provide functional and technical guidance to consulting staff and senior leadership; perform as project lead on advanced specialized projects and in resolution of technical problems that would critically impact performance, schedule or cost.
  • Develop project schedules and documentation; define and assign work to consultants assigned to project; monitor and control work in progress for technical adequacy and provide active assistance to meet schedules or resolve complex technical or customer requirements.
  • Establish metrics and monitor progress to assure contract compliance, customer satisfaction, and attainment of company commitments, goals and objectives; report progress to appropriate levels of management and clients.
  • Develop and maintain relationships with new customer contacts and conceptualize solutions to customer problems that lead to new business opportunities; actively identify additional/expanded tasking with existing customers and defines technical requirements for draft statements of work.
  • Mentor and coach assigned personnel to enhance performance and encourage professional development.
  • Work with executive level clients, vendors, and operations staff to ensure solutions fit within global architecture and integrate with the client’s future business direction.
  • Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
  • Effectively apply our methodologies and adhere to project and documentation standards.
  • Manage client expectation throughout the project re: scope, budget, billing, schedules and timeframes.
  • Act as a trusted advisor and provide counsel and solution options to clients relative to project issues.
  • Understand client requirements and act as the technical point of contact for client issue resolution.
  • Help drive revenue growth and increase profitability in the practice through effective account management, professional networking, and partner relationship management.
  • Work in conjunction with our sales team to follow up on sales leads within practice.
  • Lead and contribute to sales engineering efforts through RFP assessment, proposal development, project scoping, technical presentations, and cost-benefit analysis.
  • Assists in the identification of strategic accounts.
  • Effectively convey our message in both written and verbal business development discussions.
  • Grow long-term relationships with clients and capitalize on equity and partnership opportunities.
  • Identify partnership opportunities and capitalize on “add-on” sales opportunities across projects.

INTERESTED IN IT?

Send us your resume at: CAREERS@INFORCETECHNOLOGIES.COM